And before I was also having my wireless disconnect for no apparent reason - this too has been resolved. Just said - "chromebook - contact google". I was so tired of restarting my chromebook. The cursor unfreezes or reappears in working condition. Windows 10 Cursor disappears and can't use track pad!. I'm using an Asus touchscreen laptop that is just a couple months old. Thanks for the tip. How to fix Google Chrome sync is paused problem, Fix “Managed By Your Organization” Message In Google Chrome, How to Unblock Adobe Flash Player in Google Chrome, How To Fix Failed – Blocked Download Error In Google Chrome, Fix Mouse Cursor keep disappearing inside text fields, Documents in Windows 10, Mouse Cursor not visible in Windows 10 [Solved], How to know whether a process is running as administrator in Windows 10, How to use Flowchart in MS Word on Windows 10, What is an .ASD file ? 2. Mouse Cursor is Missing Solution. be careful. Step 1: Open Google Chrome and click on the three vertical dots on the extreme upper right corner of the browser, and then click on Settings in the context menu. Thanks in advance. Step 3: Now, scroll down and under the System section, turn off the slider next to Use hardware acceleration when available.Click the Relaunch button next to it restart your Chrome browser.. That’s it. This video shows the simple solution to fix the issue of disappearing cursor while using Google Chrome. Then, you can go to see whether the mouse cursor appears. But if you still did not find that you like - use "UPLOAD CURSOR" button and Add your own. If the cursor disappears in the chrome browser, just restarting the program will solve the issue. They should acknowledge this issue and offer a return policy on this hardware - but they won't. The disappearing cursor has been an issue on all models, and in almost every case it was due to poor assembly of the device itself, specifically placement and routing of the ribbon cable. ... Searches related to Chromebook Cursor disappears/touchpad not working. How to Get the Mouse Pointer Back in Windows 8. What? Thank you, kt22mike for your advice! Chrome version: 35.0.1916.114 m. 6/8/14. Timothy Scheel. 1. Didn't even try to see if there was something wrong with the machine itself. Hi, I've had a lenovo think-pad for nearly a year and after turning it on one day, my cursor has disappeared off the screen for no apparent reason. As soon as it detects the hardware, either an external mouse or the internal trackpad, the cursor returns. This is a known issue with the Google Chrome browser. I haven't used my Wacom in a while now the cursor turns invisible, whenever I hover the pen over the tablet. I was watching a movie on the laptop, which was hooked up to my tv using HDMI and the cursor was visible and the … If you are on older versions of Chrome, you may be stuck with older Chrome bugs that cause the cursor disappears in Chrome error. That’s it. Technician's Assistant: The Computer Expert will be able to walk you through that. My cursor keeps disappearing. This Mouse Pointer Disappears Error … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Didn't find what you were looking for? Your browser may still be outdated and have the bugs of the previous version, which might make the cursor disappear. The cursor disappeared, and no one has found the correct resolution after searching everywhere and trying all sorts of things. Not only does the cursor disappear but the darn fan is loud (as if it is hitting the case of the chromebook). 5. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. There is clearly a problem with the touchpad and HP refuses to acknowledge it. Won't even mention how loud my fan is. Step 2: In the Settings window, scroll down and expand the Advanced option. Hi. I am curious if anyone is seeing this issue or knows of any bugs? Unselect Hide Cursor Go to Control Panel, Select Mouse, click pointer options and UN-SELECT HIDE POINTER/MOUSE CURSOR WHILE TYPING. The best way might be to temporarily close the Chrome windows. Press the “Windows” button on your keyboard and type in “Cursor and Pointer“. What is Secure DNS provider ? If you have determined you have a hardware issue please contact HP support for assistance. They did not even try to figure out that it might be a hardware problem - just immedately dismissed the problem and placed the blame on Google. If you are unfamiliar with how the Forum's private message capability works, this post has instructions. In fact, plugging in an external mouse fixes it as long as the mouse stays plugged in. Community content may not be verified or up-to-date. Your email address will not be published. Follow these steps to fix the chrome cursor disappearance issue: Open the Task Manager on Windows. Similar threads; Question Black screen with cursor: Question cursor moves but sometimes unable to click on anything: Question Fujitsu Lifebook - black screen with cursor: Question Touchpad cursor behaves erratically only when clicking: Question toshiba satellite a665-s5170 stuck on blank screen with top left cursor after bios screen: Solved! - HP Chromebook … Fix Mouse Pointer Disappears on Surface Why Mouse Cursor Disappears on Surface. I have brought your issue to the attention of an appropriate team within HP. Ruary Laidlaw. How to open it in Windows 10, Create a shortcut and a keyboard hotkey to Turn Off Monitor in Windows 10, Create a Shortcut to open Microsoft Edge in In Private mode, Create Shortcut to open Firefox in Private / Incognito mode easily. Bought a Asus 11 inch chromebook and it is so much better, cheaper and lighter. 2 Click/tap on Text cursor on the left side, and turn on or off (default) Turn on text cursor indicator for what you want under the Use text cursor indicator section on the right side. Disable Hardware Acceleration to Fix Mouse Cursor Disappearing in Chrome Browser. Have a great day! 2. Who makes it? Step 3: Now, scroll down and under the System section, turn off the slider next to Use hardware acceleration when available. How To Change it in Microsoft Edge ? Thank you for your query, I regret you are experiencing a difficulty with your Chromebook. hp chromebook touchpad not working. Is it a touchscreen chromebook? Posted: (3 days ago) Discussion The cursor on my chromebook just disappeared and I can't get it back Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 Mouse pointer disappearing issue comes due to the hardware acceleration property of Chrome. touchpad not working chromebook. I don’t get why it worked, but it worked! Someone from HP called me to discuss my problems and all they could say was my computer was out of warranty - so we are so sorry for your problems but suck it up! I know this will sound odd but please check the following. Other people have posted a similar problem and HP has not provided any guidance other than to send you to some notes on how to adjust a mouse for windows. Technician's Assistant: What specific product are you working with? My initial guess is that there could be a spot on the touchscreen getting hit constantly or forcing the mouse to move, causing the cursor to instantly disappear. How To Easily Fix It? Run Hardware Troubleshooter. We are trying to work with Dell to get a ticket open and possibly with google as well. They will likely request information from you in order to look up your case details or product serial number. HELP!!! Click the Relaunch button next to it restart your Chrome browser. Discussion The cursor on my chromebook just disappeared and I can't get it back Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months … Discussion The cursor on my chromebook just disappeared and I can't get it back Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 The mouse/trackpad cursor disappear, and does not return. Fifteen inch Acer chromebook. As you type you’re (or your clothing) is not accidentally knocking the arrow keys or trackpad. I contacted HP regarding my disappearing cursor problem and their response was that HP does not support the Chrome operating system and that I should contact Google. Sad to see what was once a great company known for its support degrade into an also ran computer supplier. Learn more. With every new version, many bugs are fixed along with new security features being implemented. 1 Open Settings, and click/tap on the Ease of Access icon. You can submit a issue report to Chrome team, if the problem appears still. So regardless of what HP says - the problem is a hardware problem not a chrome issue. (see screenshot below) 3 When finished, you can close Settings if you like. Powerwash. Easily adjust the size of your cursor in the "Manage" section. If you live outside the US/Canada Region, please click the link below to get a support number for your region. HP Solution Center Adobe Flash player error. I had to toss the notebook (try erasing your personal data without a touchpad! How to Turn Off Search Auto complete feature in Google Chrome ? as asdf says, this is NOT a fix, and works only because chome is reloaded due to the settings change. Original title: cursor disappeared . † The opinions expressed above are the personal opinions of the authors, not of HP. You can now browse normally. But this might lead to a loss of important data. Not a solution. I was having the same problem with my Chromebook 14 until I saw a suggested fix from one of the chrome forums. In computing, a mouse cursor or a pointer is a symbol or graphical image on the computer monitor or other display device that reflects movements of the pointing device, commonly a mouse or a touchpad, as part of a personal computer windows, icons, menus and pointer style of interaction. By using this site, you accept the, HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Simply ask a new question if you would like to start the discussion again. My cursor disappears when I take the mouse out Learn how to type with your voice. my mouse on my chromebook 14 disappears and it requires a bunch of reboots to get it back. Are you facing an issue where your mouse cursor disappears whenever you are trying to browse the web? Choose the accessibility features you'd like to use: Text-to-speech: Turn on the screen reader or Select-to-speak. Run Antivirus software to rule out the virus issue. I bought the HP Chromebook 14 specifcially because it was built by HP. Block a Wi-Fi Network in Windows 10 Using Command Prompt. I was about ready to toss the Chromebook in the trash. You stated  you had an issue with your cursor disappearing and rebooting helped. I hit the bottom of my chromebook once too may times and it died, prmanently. Works only as well as a restart.. then the problem comes back. To solve the problem - when the cursor feezes or disappears - sharply tap underneath the touchpad (basically on the bottom of the chromebook) where the cursor has frozen or as close as the location to where the cursor disappeared. chromebook cursor missing. Step 2: In the Settings window, scroll down and expand the Advanced option. Well, it can be confusing especially, if the cursor is working for every other part of the system except when you are browsing. One of the primary reasons why the mouse disappears in Chrome is because of an outdated browser version. ; Keyboard: Turn on sticky keys, on-screen keyboard, keyboard focus highlighting, keyboard repeat rate, or word prediction. Can you tell me where to find more specific model information? HP support told me to check on the discussion board to look for an answer. Additionally, keep in mind not to publicly post serial numbers and case details. Original Poster. Awesome Fix. And, then you come to know that the problem is happening only when you are trying to browse the web in Google Chrome. It keeps coming back. Ask the community. Therefore updating your chrome browser to the latest available version might resolve this issue. You are telling me that HP won't support a problem on its own hardware? HP Chromebook Cursor Disappeared. Chrome OS is based on web apps, so it’s also hard to tell the difference between the OS and the Chrome browser when using a Chromebook – functionally, they are the same thing. ; Display: Turn on high contrast mode or screen magnifier, or change screen resolution or text size. On the 3120, we remove the battery, reseat the cable connection on the track pad itself, and ensure that all of the 90-degree folds are perfectly square. You can now browse normally. Sharply tapping underneath the touchpad works! Not a windows computer! You can disable it but you might experience slower browsing capabilities. Normally, the hardware acceleration is enabled to let the browser work smoothly and handle multiple tasks efficiently. My cursor has disappeared and I can't figure out how to get it back. All Replies (4) 6/8/14. For easier navigation through the cursors, we divided them into bright cursor collections. Fix Explorer.exe blank message with yellow exclamation mark in Windows 10. Let’s see how. It worked for about 15 minutes then the problem came right back. I've been having many problems with the cursor dissapearing and that sharp tap under the touchpad worked wonders. Slide the “Change Pointer Size” slider up or down a bit using the arrow keys and check to see if … We have restarted, we have applied the latest updates, we have rolled back. When your Surface Pen is connected to the device for use, the mouse pointer is much smaller. Mouse Cursor Disappeared/Missing On Windows 10. 4. Changing Cursor and Pointer settings; Select the first option and the pointer configuration screen should open. My Chromebook 14's cursor disappears and I must reboot it several times to get it back. What have you tried so far with your Chromebook? Now, your issue of cursor disappearing in Google Chrome should be resolved. The cursor unfreezes or reappears in working condition. That is software which is why I referred you to Chrome support. Will probably go the way of DG, Wang, Digital, etc. Now, your issue of cursor disappearing in Google Chrome should be resolved. One of the other reasons why the mouse disappears in Chrome is due to your outdated browser version. - need to do a factory restore using a thumbdriver and download software from Google. It may sometimes backfire and cause the browser or the connected hardware in the PC to stutter. You can just kill the chrome browser process and relaunch the browser. Turning off Windows ink is not a solution, because without pressure sensitivity, I might as well use my mouse. The cursor seems to randomly move around, click, open items on its own. The cursor disappears on the HP Chromebook after the initial screen loaded so that you can't activate any choices. There is no activity when i right or left click, however the touchscreen still works on the screen. To solve the problem - when the cursor feezes or disappears - sharply tap underneath the touchpad (basically on the bottom of the chromebook) where the cursor has frozen or as close as the location to where the cursor disappeared. Appears back again, once I move the mouse. Anybody know if Google Chrome developers are aware of the issue? Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center. The Chromebook basically thinks it has no mouse or trackpad installed, so it removes the cursor. I already tried restarting it, and I tried hard resetting it but I followed the instructions on how to do that and nothing happened. The keyboard could also be glitched and sending input causing the cursor to disappear as well. 1. I find passion in writing Tech articles around Windows PC and softwares. A mouse must be plugged in, and then the cursor reappears, but when the mouse is unplugged, the trackpad does not work. Thank you so much. Create your personal collection of cute cursors and manage your collection on Upload page. Please look for a private message from an identified HP contact. Please call our technical support at 800 474 6836. However, there’s an easy fix for it within the browser. No fan so there is no noise. HP does support the hardware of your notebook but not the software. I have an old HP Chromebook, and the cursor randomly vanished.